SubHub Support Desk

21 Nov 2009

 SubHub Support » Knowledgebase » Part Fourteen - Site Settings

Part Fourteen - Site Settings

14.0 Site Settings

14.1 Overview

The site settings control the main configuration of your site. To access these you can either go through the control panel or click on 'settings' in the top gray navigation bar.

14.2 Metadata

The first page of the site settings is the 'Metadata':

Metadata is the information that is submitted to the search engines.

The site title, which is currently set to the default title will appear in the top of your Internet browser when changed.

The site description is a short description of your site. The title and site description will be shown in the search engine results when they return your site homepage.

The site keywords are used to submit to the search engines to help them index your site. We recommend adding no more than 16 keywords or key phrases keeping them very specific to your site. These are separated by a comma and a space. It is important that your key words are repeated in your site title and description.

By default your site will be hidden from the search engines. This is to give you time to get your site ready to launch. Once you have pointed your domain name to your site and gone live you should change this option to 'Yes' to allow search engines to index your site on your live domain.

Click 'save settings' and your changes will be saved.

14.3 Display Options

Within this section you have control over the default display of your content.

14.3.1 Maximum number of articles you want to list:

You can set how many articles are displayed on your homepages and categories. This is defaulted to 10 but you can change this to suite your site.

14.3.2 Recent Articles Text

At the top of a list of articles a title appears as shown below:

This can be changed by going through 'Settings' > 'Display Options'.

Enter the text you wish to appear above your lists of articles here:

14.3.3 Keep Right hand Column on Content Pages

If you have a right hand column on your site this is automatically removed from all categories and articles and is only shown on both public and members homepages.

If you want the right hand column to be displayed on every page on your site change this setting to 'yes'.

The next six options all relate to the display of your articles. I would recommend that you leave these at the default settings.

These icons are all displayed in the top right hand corner of all content pages (articles and categories):

14.3.4 Send to a friend

This means that this envelope icon will be displayed in the top right of every article.

If a visitor on your site thinks that someone they know would be interested in a certain article they can email them from your site and include a link back to the article.

If a member tries to send a 'members only' article link to a friend they will only be able to read the teaser and will have to subscribe to view the whole article.

14.3.5 Print and save icons

The print and save icons will also appear in the top right of every article. When clicked on the user will be able to either print the article or save as a PDF.

If you set any of these options to 'no' the icons will not be displayed on your articles.

The second set of display options again effect the top part of content pages:

Generally all sites should show the breadcrumbs, headings and publication date. The only reasons for hiding these are usually design related.

14.3.6 Profile Display Fields

If you use member profiles you will know that there are three text fields in each member profile that allows the member to add information about themselves.

You can change these headings by adding your own text in the three custom field boxes in site settings > Display Options:

14.3.7 Header HTML

The Header HTML should only be used by advanced users.

This field can be used to enter advertisements, images and links into the header of your site.

NOTE: You will need HTML skills to use this feature.

14.3.8 Article Footer Text

The text entered in this the article footer text will be placed at the bottom of every article on your site.

Click save settings to save your changes and you will be returned to the first page of the settings section and notified that your changes have been saved.

14.4 Fine Print

Within this section you are able to manage some of the pages that are accessed through the footer of your site. These include:

  • Contact
  • Terms and conditions
  • Privacy Policy

14.4.1 Terms and Conditions / Privacy Policy

The terms and conditions and privacy policy are legally required for UK online businesses.

As we know how time consuming it can be getting set up we are happy for you to use our own terms and conditions and privacy policy.

We would recommend that you have these looked over by a third party and you will need to go through both sections and add your own contact details.

14.4.2 Contact Page

If you are taking money through your website it is a legal requirement to supply the following:

  • Postal address
  • Phone number
  • Business registration number & country (if a registered company)
  • Email address

Enter your contact details here and they will be added to your contact page:

You can also set the email address the contact page gets sent to dependent on the line of inquiry selected.

So you will need to override the example email addresses here and replace them with your own. You can edit, delete or add to these if you wish.

14.4.3 Copyright Text

The copyright text will appear in the footer of your site.

Click 'save settings' and your changes will be saved.

14.5 Messages

From this area within settings you can edit the messages that are displayed to the visitors on your site.

14.5.1 Non Member Message

The first message is displayed to non members trying to access members only content.

You can edit the default text to make the message more relevant to your offering:

Here is an example of how the message is displayed to a visitor on your site:

14.5.2 Member Group Message

The second field is the text that will appear to members trying to access different member group content, you can edit this text using the editor:

Here is an example of how the message is displayed to a member on your site:

14.5.3 Benefits Message

The benefits message will appear underneath the non member message and is another chance to promote your services:

Here is an example of how the message is displayed to a visitor on your site:

14.5.4 Membership Expired Message

The membership expired text is displayed to an expired member when they login to your site, you can edit the default message using the editor:

Here is an example of how the message is displayed to an expired member who logs into your site:

14.6 Subscription pages:

The subscription pages are where you can edit the text that appears to your visitors when they go through the sign up process.

There are five steps in the process:

  • The introduction page - Introductory text, currency selection and field to enter promotional code are displayed here.
  • The subscription plan page - All relevant subscription plans will be displayed here.
  • The contact details page - Subscribers can choose their login details and enter their billing address.
  • The payment page - On this page there will be a link to PayPal or the subscriber will be asked to enter their credit or debit card details.
  • PayPal Site - Subscribers paying via PayPal will get taken to the PayPal site, where they can login and make payment.
  • The confirmation page - The final page will only be displayed if the payment was successful and confirmation text will be displayed.

14.6.1 Custom Subscription Pages

To add additional fields to your sign up process you need to go to:

  • 'Settings' > 'Subscription Pages' > 'Additional Details'
  • Chose the type of field you wish to add (free text field or a date picker)
  • Give the field a title
  • Decide whether or not you want to make the field compulsory, by checking the 'Make a required field' check box.
  • Click the 'Save New Field' button

Your field will now have been added to the contact details page on your subscription process.

To see how this appears, you should do the following:

  • Make sure you are logged out of your site
  • Click the 'Join Now' link in the footer of your site
  • Chose your currency and click 'Next'
  • Chose your subscription plan and click 'Next'
  • On the Contact Details page you should see your custom fields appear under the 'Additional Details' section.

These fields can be reordered and removed by returning to 'Settings' > 'Subscription Pages'.

When you export your member data, this information will be included.

14.7 Payment Processor

If you are charging for subscriptions to your site or selling products through the store you need to have a payment processor set up.

There are two options available to you, which are:

  • 1) PayPal
  • 2) Merchant bank account with payment gateway (Authorize.net/Protx)

14.7.1 Set up your PayPal account

PayPal is already fully integrated into your site and you can take payments at no extra charge from SubHub.

PayPal offer several types of account and you must ensure you have a 'Website Payments Standard' account.

If you do not have a PayPal account you can apply for one using this link:

Sign up for a Paypal Account

Before you use your account with your SubHub site you must login to your PayPal account and activate the following settings:

  • Login to Paypal and click 'Profile'
  • Select Instant Payment Notification
  • Click on the 'Activate Instant Payment Notification' link and enter the following URL in the the 'Notification URL' field: https://yoursitename.ssl.subhub.com/store/checkout/callback (Remember to replace 'yoursitename' with the URL to your SubHub site.)
  • Save and then click back to profile link
  • Click onto Website Payment preferences, switch on and add the same URL as above :
  • Click 'Save' and your PayPal account should now be correctly set up.

14.7.2 Integrate your PayPal account

To integrate your account you need to know the email address you used to set up your PayPal account.

Go to 'Settings' > 'Payment Processor' and you will see a field titled 'PayPal Email Address'. Enter your PayPal email address in this field and click 'Save'.

Your account will be instantly integrated and you can now start taking money through your site.

14.7.3 Currencies

In the currencies box you need to enter the codes of the currencies you wish to accept.

Currency Currency Code

  • Australian Dollars - AUD
  • British Pounds - GBP
  • Canadian Dollars - CAD
  • Czech Koruna - CZK
  • Danish Kroner - DKK
  • Euros - EUR
  • Hong Kong Dollar - HKD
  • Hungarian Forints - HUF
  • Israeli Shekels - ILS
  • Japanese Yen - JPY
  • Mexican Pesos - MXN
  • New Zealand Dollars - NZD
  • Norwegian Kroner - NOK
  • Polish Zloty - PLN
  • Singapore Dollars - SGD
  • Swedish Kroner - SEK
  • Swiss Francs - CHF
  • U.S. Dollars - USD

You need to enter the codes in a list, one under the other.

14.7.4 Testing your PayPal account

To ensure your PayPal is properly set up and integrated we recommend that you go through the sign up process yourself to carry out a test transaction.

To do this you need to logout of your site and click on the 'join now' link in the footer of the site.

Go through the subscription process to check your PayPal account is correctly set up.

NOTE: Don't forget to login to your PayPal account to refund and cancel the recurring subscription!

14.7.5 Merchant bank account with payment gateway (Authorize.net/Protx)

If you already have a online merchant bank account you may want to use this to allow your visitors to make a payment on your site.

The difference using this method is that your customers will not get taken away from your site and the transaction will appear to happen directly on your site.

Online merchant bank accounts are more difficult to be approved in comparison to PayPal.

They take between 6-8 weeks to be approved and the costs vary greatly between banks.

If you are based in the US we recommend you apply for your merchant account and gateway through Authorize.net.

If you are based in the UK we recommend you use HSBC with a Protx account.

To go down this route please contact us at support@subhub.com for more information.

14.7.6 Applying to Protx:

Once you have been approved your online merchant account you will need to apply to Protx. To do this click on this link:

Protx

Article Details


Article ID: 68 Created On: 06 Nov 2009 10:20 PM
 This answer was helpful  This answer was not helpful
 

 Back

Login

Please note: The login details used for this support site are not the same as the login details you use for your SubHub site. For security reasons this is a totally separate system.

If you have not logged in before please register here.

[Lost Password] 
 

Search

 
Home | New to the SubHub Support Desk? | Knowledgebase | SubHub News
Help Desk Software By Kayako eSupport v3.20.02